A Legal Disclaimer

Please note that all custom neon sign designs are created specifically for our clients and are intended for personal or business use only. "Meon Neon" retains the right to use images of all custom work for marketing and promotional purposes unless otherwise agreed upon in writing. All sales are final, and any changes or cancellations must be made within 24 hours of placing the order.

Shipping Policy - The Basics 

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At Meon Neon, we’re committed to delivering your custom neon signs safely and on time. Here's what you need to know about our shipping process:

• Processing Time: Each neon sign is handcrafted with care. Please allow 3-5 business days for production before shipping.

• Shipping Methods: We offer [Standard/Express] shipping options through reliable carriers. Delivery times vary depending on your location.

• Shipping Costs: Shipping fees are calculated at checkout based on your destination and the size of your order.

• Tracking: Once your order is shipped, you’ll receive a tracking number to monitor its journey to you.

• International Shipping: We ship worldwide! However, please note that international orders may be subject to customs duties and fees.

What to Include in the Shipping Policy

• Processing Time: Clearly state the time required to create and prepare a custom neon sign before it’s shipped.

• Shipping Costs: Detail how shipping costs are calculated and if there are any options for expedited or international shipping.

• Delivery Times: Provide estimated delivery times based on location and shipping method.

• Tracking Information: Mention that tracking numbers will be provided once the order is shipped.

• Customs and Duties: If applicable, inform customers about potential customs fees or duties for international orders.

• Shipping Restrictions: Note any countries or regions where you do not ship.

• Damage During Shipping: Outline the steps customers should take if their neon sign arrives damaged.

• Returns and Exchanges: Include a brief overview of your policy on returns and exchanges related to shipping issues.